Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by NEMS Community Benefit Services Ltd Out of Hours service. The Out of Hours service provides medical care for patients that do not need Emergency Department Care. It is a service that is led by a range of clinical staff such as GPs, Nurses, Advanced Nurse Practitioners and Emergency Care Practitioners.

This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend Platform One Practice (based on Station Street, Nottingham) if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.

For minor health problems such as coughs and colds you can obtain advise and over the counter treatments from a pharmacist.

Urgent Care Centre

You can visit the NHS Urgent Care Centre, Seaton House, City Link, Nottingham NG2 4LA.  Open 365 days a year between the hours of 7am and 9pm this is a walk-in service where no appointment is needed.
Contact them on : 0115 8838500

111

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Extra morning, evening and weekend appointments are available in local area.

You can now book a routine GP and Nurse appointment in the early morning, evening, at weekends and over bank holidays in your local area or at a member practice of our Primary Care Network. Pre-bookable appointments are available Monday – Friday, 07:00 – 08:00,18:30 – 20:00, plus weekends and bank holidays and you can be seen by a GP, Nurse or Healthcare Assistant.

To book your appointment, contact the surgery during normal opening hours. Please be aware that the appointment may take place at another GP Practice in the area.

 If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.